Last Updated: 18/01/2024

Welcome to Fudar, where your satisfaction is our priority. This Return and Refund Policy outlines our guidelines for returning and refunding products purchased through our e-commerce platform.

1. Returns

1.1 Eligibility

You may be eligible for a return under the following conditions:

• The product received is different from the one you ordered.
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  1.2 Return Period

Please initiate the return process within 3 days from the date of product delivery. ( Not applicable for vehicles )

1.3 How to Initiate a Return

To initiate a return, please:

• Contact our customer support at 9353215279 to inform us of the issue.
• Provide order details and relevant information about the product.

1.4 Return Shipping

Return shipping costs may be covered by Fudar for eligible returns. We will provide instructions on how to return the product.

2. Refunds

2.1 Eligibility

Refunds may be issued under the following circumstances:

• The returned product meets the eligibility criteria.
• You have initiated the return within the specified return period.

2.2 Refund Process

Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method within 7 days.

2.3 Non-Refundable Items

Certain items may not be eligible for a refund, including:

• Products damaged due to misuse or negligence.
• Products not in their original condition.
• Vehicles once registered.

3. Exchange

If you receive a defective or damaged product, you may request an exchange for the same item within the specified return period.

4. Contact Us

If you have any questions or concerns about our return and refund policy, please contact our customer support at 9353215279